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Smile Phone Answering solution for businesses who want calls answered with a customised greeting, dealt with as if your own team answered along with call transfer options and messages sent instantly to any team member.

Reliable virtual reception service for an entire team

Smile Phone Answering solution for businesses who want calls answered with a customised greeting, dealt with as if your own team answered along with call transfer options and messages sent instantly to any team member.

Creating exceptional caller experiences as a seamless extension of your business.

Smile Phone Answering solution for businesses who want calls answered with a customised greeting, dealt with as if your own team answered along with call transfer options and messages sent instantly to any team member.
UK Based

Our phone answering team work in our Shropshire based office

Smile Phone Answering solution for businesses who want calls answered with a customised greeting, dealt with as if your own team answered along with call transfer options and messages sent instantly to any team member.
Screening & transfers

Call screening and transfer options for unlimited staff or departments, so you only take the most important calls.

Smile Phone Answering solution for businesses who want calls answered with a customised greeting, dealt with as if your own team answered along with call transfer options and messages sent instantly to any team member.
Live call answering

We operate for the entire business day and there's nothing artificial about us, just real humans talking to real humans.

Smile Phone Answering solution for businesses who want calls answered with a customised greeting, dealt with as if your own team answered along with call transfer options and messages sent instantly to any team member.
No lock-in contract

Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.

Smile Phone Answering solution for businesses who want calls answered with a customised greeting, dealt with as if your own team answered along with call transfer options and messages sent instantly to any team member.
Custom call greetings

Calls are answered with a fully customised greeting to ensure your callers enjoy a seamless experience.

Smile Phone Answering solution for businesses who want calls answered with a customised greeting, dealt with as if your own team answered along with call transfer options and messages sent instantly to any team member.
Instant emails or texts

Receive email or SMS messages after each call where necessary, containing caller details and their reason for calling.

How it works
1.Set up within 1-2 days
SMILE VA
2.Customer calls you
3. We answer as if we were you
4. Customer receives an excellent experience, we resolve the query or pass you a message to follow up
We work across multiple industries and business types

Our staff are highly trained in different industries and we have bespoke solutions for multiple sectors. We also work with a range of software and scheduling systems for seamless client management while delivering a personalised service.

Shrewsbury, Chester, Liverpool, Stoke, Nottingham & all surrounding areas
Estate & Property Management
Healthcare & Medical
Legal
IT,Technology & Communication
Financial Services
Marketing, Media & Advertising
Retail & eCommerce
Building, Construction & Trades
Travel. Tourism & Hospitality

Call or email us

01691 900786

Smile Phone Answering solution for businesses who want calls answered with a customised greeting, dealt with as if your own team answered along with call transfer options and messages sent instantly to any team member.
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